The Cayuga County Health Department has issued a water conservation request for the Village of Aurora after a water main break on the Wells College campus reduced distribution capacity, officials said Thursday.
Service reduced to backup tank; some properties without water
Because of the break, the village is operating solely from the Sherwood Road tank until repairs are completed. The health department said that, while the village remains supplied, a small number of properties are currently without service.
- Cause: water main break on the Wells College campus
- Current supply source: Sherwood Road tank only
- Customer impact: some properties without water; all residents are asked to conserve
The health department said it will notify residents when the conservation request is lifted. For residents seeking more information, the notice gave two contact points:
| Office | Phone |
|---|---|
| Village of Aurora | 315-364-7293 |
| Cayuga County Health Department | 315-253-1560 |
"Village of Aurora residents will be notified once the conservation order has been lifted."
Water-conservation requests are typically issued to protect remaining supply and maintain pressure in distribution systems while crews isolate and repair a break. Operating from a single storage tank can limit available flow, particularly during high-demand periods, which is why the health department asked residents to reduce non-essential use until normal service is restored.
Residents should follow standard conservation steps: postpone lawn watering and car washing, limit shower times, avoid filling pools, and delay use of appliances such as dishwashers and washing machines when possible. Those without water service should contact the village for status updates and guidance.
The health department did not provide a repair timetable in its notice. Officials said they will inform the community when restrictions are lifted.
